1. About BroAZ TV
BroAZ TV is a media player and account-management application that allows users to connect to compatible media services they are authorized to access.
BroAZ TV does not host, upload, create, sell or provide television channels, movies, series or other media libraries. Users are responsible for connecting only to services and content they have permission to access.
2. Information We May Process
The information processed by BroAZ TV depends on the features you use and may include:
- Account information, such as your name, email address, account identifier and authentication information.
- Service connection information, such as a server address, username, password or access token that you enter to connect to a compatible service.
- Subscription information, such as your selected plan, subscription status, purchase status and transaction reference.
- Device and application information, such as device type, operating-system version, application version, language and technical identifiers.
- Usage and diagnostic information, such as app performance, errors, crashes and feature interactions.
- Support information, including information you provide when contacting us for assistance.
- Email communication information, such as your preferred language and delivery, opening, click, bounce, complaint and unsubscribe events.
- An approximate country derived from trusted network headers or an optional IP lookup. Where this feature is used, we store the country code and a one-way hash instead of keeping the raw IP address in the email preference record.
We do not request or store your complete payment-card details. Purchases made through Google Play are processed by Google Play under its own terms and privacy practices.
3. How We Use Information
We may process information to:
- Create, authenticate and manage user accounts.
- Connect the app to services selected and entered by the user.
- Provide application features and remember user preferences.
- Verify subscription status and provide purchased functionality.
- Maintain security and prevent misuse or unauthorized access.
- Diagnose crashes, improve performance and resolve technical problems.
- Respond to support, privacy and account-deletion requests.
- Send account, security, purchase, payment, subscription-expiry and service emails, and promotional emails when you have opted in.
- Comply with applicable legal and regulatory requirements.
4. Information Stored on Your Device
BroAZ TV may store account sessions, application settings, playback preferences, cached media information and service connection details on your device to provide faster and more reliable functionality.
Some locally stored information may be removed by signing out, clearing the application storage or uninstalling the application. Information connected to your BroAZ TV account may remain on our systems until it is deleted according to this policy.
5. Sharing of Information
We do not sell or rent personal information.
Information may be processed by trusted service providers only when necessary to operate BroAZ TV. These providers may include:
- Cloud hosting and database providers.
- Application security and authentication providers.
- Crash-reporting and performance services.
- Customer-support and email-delivery providers, including SendPulse when it is configured for BroAZ TV communications.
- Google Play billing and application services.
- Advertising providers in versions of the application that display advertisements.
We may also disclose information when reasonably necessary to comply with applicable law, respond to a lawful request, protect users, investigate fraud or protect the rights and security of BroAZ TV.
6. Advertising and Analytics
Some versions of BroAZ TV may use analytics, diagnostic or advertising services. These services may process technical information such as device identifiers, app interactions, approximate location derived from an IP address and advertising activity.
Where required, the application will request consent or provide appropriate privacy controls. The exact information processed must also be disclosed in the BroAZ TV Google Play Data Safety section.
7. Third-Party Services
BroAZ TV may allow you to connect to independently operated services. Those services are not controlled by BroAZ TV and may have their own privacy policies, security practices and terms.
Information you submit directly to an external service is handled according to that service policies. You should review the privacy practices of a service before connecting it to the application.
8. Data Security
We use reasonable administrative and technical measures to protect information against unauthorized access, loss, misuse or alteration.
However, no internet transmission, storage system or software application can be guaranteed to be completely secure. Users should protect their account information and should not share passwords or access credentials with unauthorized people.
9. Data Retention
We retain information only for as long as reasonably necessary to provide the application, maintain account and subscription records, resolve disputes, prevent misuse and satisfy legal obligations.
Retention periods may vary depending on the type of information and why it is processed. Information that is no longer required will be deleted, anonymized or securely isolated where appropriate.
10. Account and Data Deletion
Users may request deletion of their BroAZ TV account and associated personal information through the account settings available in the application or through our account-deletion webpage.
Account deletion requests can be submitted at:
https://www.broaz.live/account-deletion
We may ask for reasonable information to verify account ownership before completing a deletion request. Some records may be retained where required for security, fraud-prevention, financial-record or legal purposes.
11. Children’s Privacy
BroAZ TV does not knowingly request personal information directly from children without appropriate involvement from a parent or legal guardian.
Parents or guardians who believe that a child has provided personal information may contact us to request review or deletion of that information.
12. Your Privacy Choices
Depending on your location, you may have the right to request access to, correction of or deletion of personal information associated with your account.
You may also sign out, remove locally stored app data, manage device permissions or uninstall the application at any time.
You can manage promotional email preferences or unsubscribe through the link included in marketing messages. Essential account, security and transaction messages may still be sent when required to provide the service.
13. Changes to This Policy
We may update this Privacy Policy when our application, services, legal requirements or privacy practices change. The revised policy will be published on this page with a new “Last updated” date.
14. Contact Us
For privacy questions, account-deletion requests or other concerns, contact:
BroAZ TV
Email: admin@broaz.live